healing

Sudh AI

Health Intelligence
shield
Legal

Privacy Policy

Last updated: March 6, 2026

At Sudh AI ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health analysis platform. Please read this policy carefully. By using Sudh AI, you consent to the practices described herein.

1. Information We Collect

Personal Information

When you create an account, we collect your full name, email address, and a securely hashed version of your password. We never store your password in plain text.

Health Data

When you use our analysis service, we collect blood test reports (uploaded as PDF or images), symptoms you describe, digestion information, and the AI-generated health insights. This data is used solely to provide you with personalized wellness recommendations.

Family Member Data

If you add family members to your account, we collect their names and health assessment data that you provide on their behalf. You confirm that you have their consent to share this information.

Usage Data

We automatically collect certain information about your device and how you interact with our platform, including browser type, IP address, pages visited, and session duration.

2. How We Use Your Information

  • check_circle To process and analyze your blood test reports using OCR and AI technology
  • check_circle To generate personalized Ayurvedic wellness recommendations
  • check_circle To maintain your account and provide customer support
  • check_circle To send you service-related emails (OTP verification, password resets)
  • check_circle To improve our AI analysis algorithms and user experience
  • check_circle To manage subscriptions and billing

3. Data Storage & Security

Your data is stored in secure databases with encryption at rest and in transit. We implement industry-standard security measures including:

  • lock Bcrypt password hashing with automatic salting
  • lock JWT-based session tokens with 24-hour expiration
  • lock HTTPS encryption for all data in transit
  • lock Uploaded files stored in isolated, access-controlled directories

4. Third-Party Services

We use the following third-party services to provide our platform:

  • OpenAI: Your extracted lab values and symptoms are sent to OpenAI's API for AI-powered health analysis. OpenAI's data usage policies apply to this processing.
  • Email Service: We use SMTP services to send verification emails and support communications.

We do not sell, rent, or share your personal or health data with third parties for marketing purposes.

5. Your Rights

You have the right to:

  • person Access your personal data and health reports at any time through your dashboard
  • edit Update your personal information through your account settings
  • delete Delete your account and all associated data by contacting support
  • download Export your health reports and analysis data

6. Cookies

We use essential cookies to maintain your login session (via an HTTP-only authentication cookie). We do not use tracking cookies, advertising cookies, or third-party analytics cookies. The authentication cookie expires after 24 hours or when you log out.

7. Data Retention

We retain your health assessment data for as long as your account is active. Uploaded blood test reports are stored on our servers to allow you to revisit past analyses. If you delete your account, all personal data and health reports will be permanently removed within 30 days.

8. Children's Privacy

Sudh AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of Sudh AI after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Sudh AI Support

Email: support@sudh.in

Contact Form east